Chief Information Officer and IT Managers Areas of Interest

Disaster Recovery Planning, Job Descriptions, Salary Survey, Business Continuity, ITSM, SOA, Compliance, SOX, and HIPAA

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China Hacking US Telcom Servers

Electronic Sensitive Information attacked by China hardware on TELCOM servers

Protecting sensitive informationThe chip was uncovered by a security expert who was hired by the telecommunications company. The expert provided documents, analysis and other evidence of the manipulated hardware, according to Bloomberg, which didn't publish the documents with the article.

The report of the compromised server follows a Bloomberg investigation last week that said Chinese surveillance microchips had been inserted into Supermicro hardware used at Apple and Amazon data centers in order to gather intellectual property and trade secrets. Both Apple and Amazon strongly disputed the report, which cited anonymous government and corporate sources.

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- China Hacking US Telcom Servers

Touch Screen PCs are easy to breach

Touch Screens PC log you passwords and user ids 

logging passwords and user IDsIf you're one of the people who own a stylus or touchscreen-capable Windows PC, then there's a high chance there's a file on your computer that has slowly collected sensitive data for the past months or even years.

This file is named WaitList.dat, and according to Digital Forensics and Incident Response (DFIR), this file is only found on touchscreen-capable Windows PCs where the user has enabled the handwriting recognition feature that automatically translates stylus/touchscreen scribbles into formatted text.

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- Touch Screen PCs are easy to breach

FCC fines ISP $750,000

FCC fines ISP $750,000

he FCC's Enforcement Division found that at five conventions across the U.S., the Smart City network sent coded messages called de-authentication frames to devices connected to personal hotspots, such as those created by smartphones.

These messages were sent to Wi-Fi base stations to terminate connections. The FCC said that Smart City was trying to force users to pay its $80 daily fee for Internet connectivity.

"It is unacceptable for any company to charge consumers exorbitant fees to access the Internet while at the same time blocking them from using their own personal Wi-Fi hotspots to access the Internet," said the chief of the FCC's Enforcement Bureau.

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- FCC fines ISP $750,000

IT Job Market Expands

IT Job Market expands to 3.4 million as CIOs and CFOs look to grow the size of the IT Function

IT Jop Market expands as CIOs and CFOs look to grow the size and sciope of the IT Job Market.

IT Job Market Size

The question is will this trend continue.

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- IT Job Market Expands

Conflict Resolution

Conflict Resolution - a Human Resources issue for IT Managers

Conflict ResolutionIT Managers conflict resolution - Every IT organization experiences conflict, confrontation and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity. IT Professionals will always have differences of opinion; however, if these differences are not handled in a positive manner, the IT staff will experience anxìety, bruised egos, exploding tempers, higher employee turnover.

As IT Managers, it is vital that you handle difficult conversations while minimizing conflict and tension. Things that you should do are:

  1. Improve your conflict-resolution skills
  2. Prepare for and engage in difficult conversations
  3. Discuss what matters the most with co-workers and employees in a non-confrontational manner
  4. Understand how to make other people feel heard and understood so you can work together to come up with solutions
  5. Use conflict as an opportunìty to create a positive outcome

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- Conflict Resolution