Incident Communication Policy
Register Incident Communication Policy - After you complete the form below, you will be directed to a page that will allow you to download the Table of Contents and selected pages of the Incident Communication Policy.
From time to time-critical incidents occur within the life of ENTERPRISE which may have implications beyond the enterprise internal operations and/ or where it is important employees, associates, suppliers, customers and other stakeholders need to be informed.
To survive an incident such as a business interruption, security breach, or a product recall, organizations need more than a successful communication strategy - they need an incident communication plan.
The overall objectives of a incident communications plan should be established at the outset. The objectives should be agreed upon, well understood, and publicized. For example, will the primary objective of the communications plan be for communications only to employees, and only during a disaster? Or is the intent to advise customers of interruptions to service? Or is it for investors and stockholders? Or regulatory agencies? Or is it some combination of these?
The management of ENTERPRISE will ensure that the relevant people within ENTERPRISE are informed of the situation and kept up to date if this is necessary. This may include informing the Chief Executive Officer, the Legal Counsel, the Communications and Public Relations Manager. In addition to the media, it can also include notifying associates, suppliers, customers and other stakeholders.
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