Outsourcing TemplateHow to Guide for
Cloud Processing and Outsourcing

ISO Compliant - Including ISO 31000


"How to Guide for Cloud Processing and Outsourcing provides EVERYTHING that is needed to select a vendor, enter into an agreement, and manage the relationship," says a CIO of a Fortune 100 company.

The need to lower cost, increase efficiency and conserve cash has increased the motivation of companies to turn to Cloud Computing and increased the appeal of alternative delivery models. The disruptive shifts in new demand and supply patterns drives changes for how IT services are bought and from whom. Cloud computing requirements need to be well defined.

As interest in cloud computing continues to gain momentum,there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short- and long-term, for a successful implementation.

With the growth of cloud computing and software-as-a-service initiatives--there is a disturbing trend of some enterprises trusting performance monitoring to the vendors.

Nearly six of 10 IT shops outsource some critical function--management, engineering, or development; almost one-fourth keep executive and management functions in-house but look to outsource everything else. As companies rely more on outsiders, a lack of oversight, management, and even monitoring can have catastrophic consequences.

The Practical Guided for Cloud Outsourcing Template includes -- Sample Cloud Outsourcing Contract along with a Service Level Agreement and other tools to facilitate the cloud outsourcing process. The template includes Janco's exclusive Business and IT Impact Questionnaire.

The template is delivered electronically in WORD and/or PDF format. Included are two 3 page job descriptions - Cloud Application Manager and Cloud Computing Architect. Sarbanes-Oxley issues are addressed directly, along with an ISO 27001 and ISO 27002 audit program.

The Cloud Guide and the Businesses and IT Impact Questionnaire are over 120 packed pages and include everything needed to plan for, negotiate, and manage an outsourcing process within an enterprise. The electronic document includes:

  • Cloud Outsourcing Management Standard Overview of outsourcing, Service Level Agreements and responsibilities
  • Cloud Outsourcing Policy Standard Policy that can be used to determine when outsourcing is an option
  • Cloud Outsourcing Approval Standard Process which can be used in approving an outsourcing agreement. Includes a process flow chart on steps to a successful outsourcing agreement
  • Sample Service Level Agreement Includes several sample service level agreements
  • Service Level Agreement Metrics Definition of over 150 metrics presented in 18 tables that can be used to manage an outsourcing vendor
  • Outline for Contract Negotiation Over 17 pages which issues to be addressed including service to be provided, service level requirements, term of the agreement, enterprise's facilities, enterprise's equipment (owned/leased), intellectual property, third party service providers, IT application project (current / future), responsibilities, training and conversion to mention a few
  • Base Case Development Detail listing of factors to include
  • Mutual Non-Disclosure Template Template that can be used to create an enterprise's own document for use with outsourcing vendors.
  • Job Description for Manager Cloud Applications
  • Job Description for Cloud computing Architect
  • Business & IT Impact Questionnaire - Inventory and assess all application - addresses Sarbanes-Oxley Compliance issues.
  • ISO 27001 & 27002 Security Process Audit Checklist

 

Practical Guide for Cloud Outsourcing

The template is provided in WORD and Adobe Reader PDF format. It is can be used in whole or in part to plan for, negotiate, and manage the cloud outsourcing process. In the 126 pages included are a job descriptions for Manager Cloud applications, Cloud Computing Architect, sample contract, service level agreement, ISO 27001 - 27002 - 27031 security audit checklist, Business and IT Impact Questionnaire and much more.

Cloud Outsourcing and Disaster Recovery Bundle

The bundle includes in editable Microsoft WORD and PDF formats:

  • Practical Guide for Cloud Outsourcing includes a job descriptions for Manager Cloud applications, Cloud Computing Architect, sample contract, service level agreement, ISO 27001 - 27002 - 27031 security audit checklist, Business and IT Impact Questionnaire and much more.

  • Disaster Recovery Plan (DRP) can be used in whole or in part to establish defined responsibilities, actions and procedures to recover the computer, communication and network environment in the event of an unexpected and unscheduled interruption. The template is IS0 27000 (27031) Series, COBIT, Sarbanes Oxley, PCI-DSS, and HIPAA compliant.

Cloud Outsourcing, Disaster Recovery, and Security Bundle

The bundle includes in editable Microsoft WORD and PDF formats:

  • Practical Guide for Cloud Outsourcing includes a job descriptions for Manager Cloud applications, Cloud Computing Architect, sample contract, service level agreement, ISO 27001 - 27002 - 27031 security audit checklist, Business and IT Impact Questionnaire and much more.

  • Disaster Recovery Plan (DRP) can be used in whole or in part to establish defined responsibilities, actions and procedures to recover the computer, communication and network environment in the event of an unexpected and unscheduled interruption. The template is IS0 27000 (27031) Series, COBIT, Sarbanes Oxley, PCI-DSS, and HIPAA compliant.

  • Security Manual Template - (ISO CobiT SOX HIPAA Compliant) includes the Business Impact questionnaire and a Threat and Vulnerability Assessment Form (PDF and Excel). It is a complete Security Manual and can be used in whole or in part to comply with Sarbanes Oxley, define responsibilities, actions and procedures to manage the security of your computer, communication, Internet and network environment.

 

Order Cloud Outsourcing Template Sample Cloud Outsourcing Contract

When CEOs and executive management broach the subject of cloud outsourcing, CIOs need to avoid making critical decisions in a state of crisis or panic. Outsourcing decisions made in haste can be simplistic and may adversely impact the ability to deliver real business advantage.

  • CIOs should start their sourcing endeavor by building a solid sourcing strategy that focuses on creating short and long term value. This strategy should be aligned with the organization's sourcing management maturity and include business value scenarios, open options and a road map of value creation with a time line of expected results.
  • CIOs must take a long-term view of the developing global presence of countries that can provide high-quality resources at the right price point. If your geographic presence is diverse, seek providers that are not exclusively focused on single country, so that you can mitigate risks (such as geopolitical instability) and also take advantage of the benefits of alternative countries, which may offer opportunities close to your own growth markets.
  • CIOs should actively monitor the market to determine the best combination of software and IT services and service provider options to meet their requirements and specify their appetite for risk.