The Updated Metrics for Internet, IT, and Service Management HandiGuide™ has just been released by Janco. The metrics document is meets the requirements of Section 404 of Sarbanes-Oxley
IT Cost Control and improved service are the focus of many enterprises. Janco has just released Version 4.0 of its Metrics for Internet, IT, and Service Management HandiGuide™.
Janco has found that the focus of many enterprises now is in the area of IT cost control and IT service delivery. In response to need Janco has just updated its 'Metrics for the Internet and IT HandiGuide' and increased the content of its IT Cost Control - Metrics - SLA - ITSM Kit with a Platinum Edition. The platinum edition includes: Metrics HandiGuide, IT Service Management Policy Template, Network Event Viewer, Service Level Agreement Policy Template, 2010 IT Salary Survey, and 243 Internet and IT Job Descriptions in Word. Janco has also added an update service for the new Platinum edition. With this addition to the IT Cost Control - Metrics - SLA - ITSM product line, Janco now offers 4 versions of the kit which range in price from $599 to $1,999. (see https://www.e-janco.com/metricsla.htm),
All of Janco's products are delivered electronically.
Victor Janulaitis the CEO of Janco said, 'There is a core set of tools that are required by enterprises of all sizes to improve the service levels associated with the delivery of IT services while continuing to maintain good cost controls. Especially consulting and outsourcing firms that provide services on a contracting basis need these tools. ' He added, '. . . with the looming demand on IT productivity and the move towards outsourcing, this set of tools is mandatory. '
Janco has developed metric programs for many enterprises. In addition Janco's practice has of focus on improving the productivity of the infrastructure of the IT function with enterprises of all sizes. Janco also publishes a number of surveys, including a semi-annual IT Salary Survey. The IT Salary survey is based on Janco Associates, Inc. IT professionals compensation database, and compensation benchmark ranges are established for each normalized job position.
Sample Metrics Reports in Graphic Format
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