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Janco Associates - IT Governance - IT Infrastrucure - job descriptions - salary survey

IT Cost Control Tools Released

Park City, UT - Janco has just released its IT Cost Control Tools. The kit has been developed to meet the needs of enterprises who’s IT functions are integral to cost effective operations and profitability. Victor Janulaitis, Janco’s CEO said, “In the last several months many of our clients have focused on IT infrastructure cost and the service levels the Information Technology function provides. With the release of the IT Cost Control Tools we address the needs associated with management of IT costs and service levels. " A full description of the IT Cost Control Tools can be found on Janco’s web site (https://www.e-janco.com/metrics.htm).

Included within this offering are five of Janco’s most popular IT infrastructure management reports, templates, and software. They are Metrics for the Internet and Information Technology (540 metrics defined); Service Level Agreement Policy Template (sample service level agreement); IT Service Management Policy Template (change control, help desk, service requests); Metrics - Service Level Agreement - Outsourcing Job Description Bundle (12 multi-page Sarbanes Oxley compliant jobĀ  descriptions); and the Network Event Viewer.

Cost ControlKPI Metrics HandiGuide

  • Key Performance Indicator (KPI) Metrics HandiGuide is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks. ITIL and ISO 20000 Compliant.

  • Update Service Available

Cost ControlKPI Metrics Service Management - Standard Edition - Cost Control - Productivity Management

  • KPI Metrics HandiGuide is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks. ITIL and ISO 20000 Compliant.

  • IT Service Management Policy Template (Word) is an 126 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form.

  • Update Service Available

Cost ControlKPI Metrics Service Management Cost Control - Silver Edition

  • KPI Metrics HandiGuide is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks. ITIL and ISO 20000 Compliant.

  • IT Service Management Policy Template (Word) is an 126 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form.

  • Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format.

  • Update Service Available

Cost ControlKPI Metrics Service Level Mangement and IT Cost Control - Gold Edition

  • KPI Metrics HandiGuide is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks. ITIL and ISO 20000 Compliant.

  • IT Service Management Policy Template (Word) is an 126 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form.

  • Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format.

  • Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes 12 full job descriptions in WORD and PDF formats. They are: VP Administration; VP Strategy and Architecture; Director IT Management and Control; Manager Contracts and Pricing; Manager Controller; Manager Metrics; Manager Outsourcing; Manager Service Level Reporting; Metrics Measurement Analyst; Quality Measurement Analyst; System Administrator Unix; and System Administrator Windows.

  • Update Service Available

Cost ControlKPI Metrics IT Service Level Management and IT Cost Control - Platinum Edition

  • KPI Metrics HandiGuide is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks. ITIL and ISO 20000 Compliant.

  • IT Service Management Policy Template (Word) is an 126 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form.

  • Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format.

  • Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes 12 full job descriptions in WORD and PDF formats. They are: VP Administration; VP Strategy and Architecture; Director IT Management and Control; Manager Contracts and Pricing; Manager Controller; Manager Metrics; Manager Outsourcing; Manager Service Level Reporting; Metrics Measurement Analyst; Quality Measurement Analyst; System Administrator Unix; and System Administrator Windows.

  • Internet and IT Job Descriptions as individual files in Word formats. Long file names have been used to make customization easier.

  • Latest IT Salary Survey for 73 positions in all major metro areas in the US and Canada.

  • Update Service Available

The Janco and IT Productivity Center web sites are information portals for business executives who manage the Information Technology function. Mr. Janulaitis said, “These portals provide Information Technology management productivity tools to executives and IT professionals. The portal has templates and reports covering Sarbanes-Oxley to Information Technology Service Management (ITSM) and Disaster Recovery Planning. ”

IT Hiring Kit Job Descriptions IT IT Salary Survey