IT Service Management Version History
Service-Oriented Architecture
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IT Service Management Version History - Janco frequently updates it products and provides an update service to its clients so they can quickly download the latest versions of its offerings.
Version 6.1
- Updated all forms to be compliant with mandated security and privacy requirements
- Added electronic forms
- Application & File Server Inventory
- BYOD Access and Use Agreement
- Internet Access Request
- Internet Use Approval
- Security Access Application
- Social Networking Policy Compliance
- Telecommuting IT Checklist
- Telecommuting Work Agreement
- Text Messaging Sensitive Information Agreement
Version 6.0
- Major rewrite of change control and version control as part of ITSM and SOA
- Updated all of the electronic forms
- Added materials for BYOD and mobile computing
- Updated to offering to include frequently update items as electronic form
- Updated to meet all of the current compliance requirements
Version 5.0
- Added BYOD support
- Re-formatted utilizing CSS style sheet
- Added Electronic Forms
- Blog Compliance Agreement
- BYOD Access and Use Agreement
- Email employee Agreement
- Internet Access Request
- Internet and Electronic Communications
- Internet Use Approval
- Sensitive Information Policy Compliance Agreement
Version 4.1
- Add section on Best Practices for the Help Desk
- Updated formatting
- Correct minor errata
Version 4.0
- Updated format to comply with CSS
- Updated Business and IT Impact Questionnaire
- Updated to meet mandated requirements
Version 3.4
- Update Blog and Personal Web Site Policy
- Updated to meet Sarbanes-Oxley Requirements
- Updated Blog and Personal Web Site Compliance Agreement
- Added section on Rights to Content
- Added ITSM Best Practices Section
Version 3.3
- Added section on Service Management Standards including ITIL and ISO 20000
- Updated process flow charts
Version 3.2
- Updated section on e-mail, Internet and Electronic Communications
- Updated Blog Policy Acknowledgement Form
- New Forms
- Internet Usage Policy - Employee Acknowledgement (short form)
- E-mail Usage Policy - Employee Acknowledgement (short form)
Version 3.1
- Corrections to errata
- Defined Service-Oriented Architecture
- Added Service Level Agreement Policy Template (application)
Version 3.0
- Sensitive Information Policy
- Sensitive Information Compliance Agreement
Version 2.2
- Blog and Personal Web Site Policy
- Blog Policy Compliance Agreement
Version 2.1
- Internet, E‑Mail and Electronic Communication Policy - Added
- Travel and Off-Site Meeting Security - Added
- Forms - Check boxes automated for double clicks
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