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Outsourcing Guidelines  Outsource procedures
Sensitive Information Policy Personal Data Security
 Information Technology Service  Management ITSM - Change Control, Help Desk, and Service Request
Sarbanes Oxley Compliance Tool Kit
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Outsourcing Policy

 

This policy is eighteen page in length and defines everything that is need for function to be outsourced.  The policy comes as a Microsoft Word document that can be modified as needed.  The template has been updated to include a HIPAA audit program definition:

  • Outsourcing Management Standard

    • Service Level Agreement

    • Responsibility

  • Outsourcing Policy

    • Policy Statement

    • Goal

  • Approval Standard

    • Base Case

    • Responsibilities
       

Note: Look at the Practical Guide for Outsourcing over 110 page document for a more extensive process for outsourcing

 

 

Other Policies

All of the policies that are provided here are contained within one or more of the templates that are on this site. These policies have been added as individual documents in WORD format for those clients who just need this particular policy.  All policies are Sarbanes-Oxley compliant

 

Internet,  E Mail,
and
Electronic Communication
Policy

 


 

This policy is twenty-three (23) page in length, is compliant with all recent legislation (SOX, HIPAA, Patriot Act, and Sensitive information), and covers:

  • Appropriate use of equipment

  • Internet access

  • Electronic Mail

  • Retention of e-mail on personal systems

  • E-mail and business records retention

  • Copyrighted materials

  • Banned activities

  • Ownership of information

  • Security

  • Sarbanes-Oxley

  • Abuse

Included are ready to these ready to use forms:

  • Internet & Electronic Communication Employee Acknowledgement (short form)

  • E-Mail - Employee Acknowledgement (short form)

  • Internet Use Approval Form

  • Internet Access Request Form


 

 

Sensitive Information Policy
 Sensitive Information Policy

This policy covers the treatment of Credit Card, Social Security, Employee, and Customer Data.  The policy is 15 pages in length. This policy complies with Sarbanes Oxley Section 404.

 

The policy applies to the entire enterprise, its vendors, its suppliers (including outsourcers) and co-location providers and facilities regardless of the methods used to store and retrieve sensitive information (e.g. online processing, outsourced to a third party, Internet, Intranet or swipe terminals).  CLICK on image to get the full table of contents and a sample page.

 

 

 

Travel and Off-Site Meeting Policy - Protection of data and software is often is complicated by the fact that it can be accessed from remote locations. As individuals travel and attend off-site meetings with other  employees, contractors, suppliers and customers data and software can be compromised.  This policy is four page in length and covers:

  • Data and application security

  • Minimize attention

  • Shared public resources

  • Off-site meeting special considerations

 

 

IT Infrastructure news

05/08/2008 
Innovation Outsourced? - Apparently not, according to a new study published by the National Academies, the Washington organization that advises the US government on science and technology policy. The 371-page report titled Innovation in Global Industries argues ... - more  

05/08/2008 
Global Business's Death - The Naxalites mostly operate in the remote forests of eastern and central India, still a comfortable remove from the bustle of Mumbai and the thriving outsourcing centers of Gurgaon, New Delhi, and Bangalore. ... - more  

05/08/2008 
Super Vapezilla and other Vaporizer Reviews - They cut cost by outsourcing, and then sealed up inferior parts in the same riveted box that if gets opened will void your warranty. And they kept the same exact names on the units to further profit from consumer awareness on historical ... - more  

05/07/2008 
Cultural Differences: Different Time 'Zones' (Part-1) - Puja Karki is a management consultant with diverse experience in IT and business process outsourcing domains, with special focus on BFSI and FMCG verticals. Additionally she is a prolific writer and speaker about outsourcing, ... - more  

05/07/2008 
If the Danes can do it, why can't others? - It cannot be understood merely as a technical policy fix to be swallowed whole in a different cultural or political context. Those who would learn from Denmark must first appreciate that social models have to grow in their own political ... - more  

05/07/2008 
Outsourcing Pyongyang's Development to Beijing - Two complimentary reasons stand out for this long-term policy course. The first is that, as hinted above, without doing so, there will be little incentive for Pyongyang to cease its involvement in the trade of illicit goods. ... - more  

05/04/2008 
Outsourcing/Offshoring Information and Resources - Cato Institute: Center for Trade Policy Studies http://www.freetrade.org/ 4. The World Commission on the Social Dimension of Globalization http://www.ilo.org/public/english/wcsdg/index.htm 5. Fairness in International Trade ... - more  

05/02/2008 
Yahoo-Google's search outsourcing pact: the fine line between ... - Interested observers in the Microsoft-Yahoo-Google-AOL-Ask.com-MySpace incestuous soap opera called search advertising, would be wise to bone up on the fine line between acceptable industry collaboration and illegal collusion, ... - more  

04/29/2008 
The Blas F. Ople Policy Center (Labor Concerns) - Citing occupational health and safety standards as a way to compel the Business Processing and Outsourcing industry to invest in free shuttle services for their employees. Night shift call center agents, especially young women, ... - more  

04/22/2008 
Staff policy (continued) - disagreement with a staff policy which puts permanent posts at risk;; disagreement with an excessive outsourcing policy at the expense of the statutory staff and loss of control of operations;; disagreement with the President's ... - more  

04/22/2008 
Knowledge 2.0 - Knowledge Outsourcing using Web 2.0 technologies - Image via WikipediaTeaching in virtual classrooms and knowledge outsourcing is a emerging and fast developing trend in India. The online learning market is set to grow manifold in the coming years and Web 2.0 technologies, ... - more  

04/15/2008 
New Global Sourcing Opportunities in China: Tianjin Government ... - The following was presented at the IDC Outsourcing Forum 2008. - more  

03/30/2008 
Back to the Future of Outsourcing - If backward time travel is also somehow possible, maybe firms in the future will choose to outsource some of their operations to the past, locating their manufacturing and other services in lower-wage time periods. ... - more  

03/26/2008 
Institutional and Policy Issues - The government needs to define an outsourcing policy that will ensure that it gets the best service for the least value. Toward this end, government should identify policies that stimulate competition, upgrade the capacities of local ... - more  

03/19/2008 
Outsourcing our medical delivery system to save a couple of ... - Why don’t we Outsource our Health Insurance? I’ll bet that we could save hundredths of Billions of dollars if we do that. http://www.businessweek.com/magazine/content/08_12/b4076036777780.htm. Outsourcing the Patients ... - more  

03/12/2008 
Gates blames US outsourcing on immigration policy - ... about US immigration policy with Congress (h/t Drudge):. US high-tech companies are being forced to outsource more jobs overseas because of outdated restrictions on immigration, Microsoft chairman Bill Gates told Congress Wednesday. ... - more  

03/10/2008 
My Disclosure Policy - This policy is valid from 10 March 2008 This blog is a collaborative blog written by a group of individuals. For questions about this blog, please contact tihsur at gmail dot com. This blog accepts forms of cash advertising, sponsorship ... - more  

03/10/2008 
A New Kind of Outsourcing - From The Onion (via Greg Mankiw), a new form of outsourcing:. (Let me just repeat, for those who didn't catch it, this is from The Onion). - more  

03/09/2008 
"OUTSOURCING" FOREIGN POLICY TO ISRAEL!!! - CLICK HERE: FLASHBACK: OUTSOURCING FOREIGN POLICY TO ISRAEL. It has been clear for a long time that the single most effective thing America could do to improve both its relationships and its security in Middle Eastern affairs would be ... - more  

03/06/2008 
Comment on Outsourcing Environmental policy to Indonesia by Floyd ... - “It’sa sort of Pacific Solution for trees.” hahaha completely agree. - more  

03/04/2008 
Hoffa Grandstands on Airline Outsourcing - SAN FRANCISCO--(BUSINESS WIRE)--Teamster President James Hoffa is staging a press appearance with San Francisco Mayor Gavin Newsom at City Hall on March 5 to allegedly talk about airline. - more  

02/28/2008 
NEPA Outsourcing Dead, for Now - On February 20, Forest Service Chief Gail Kimbell officially killed 'NEPA outsourcing' — that is, "put on hold" both NEPA related OMB-led "competitive sourcing" as well as Forest Service-led "NEPA Business Process Reengineering". ... - more  

02/26/2008 
Intetics Announces New Outsourcing Service Initiative for Midsize ... - CHICAGO--(BUSINESS WIRE)--Intetics Co. (www.intetics.com) has unveiled a new and innovative outsourcing service designed. - more  

02/13/2008 
Outsourcing: A Policy Agenda - the potential for white-collar jobs to be offshored is deeply unsettling for many American ... - more  

02/11/2008 
Calling Yahoo's Bluff -- How real is the Google outsourcing option ... - One can't get a true handle on the likely endgame of this transaction without a more rigorous testing of this outsourcing pillar assumption:. Is outsourcing Yahoo's search function to Google a viable and real strategic option given ... - more  

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