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May 9th, 2008

New York Attacks Internet Retailers - Tax on Internet Sales is Law

Amazon.com is suing the New York State Department of Taxation and Finance (DTF) over a new state law that requires Internet retailers to collect sales tax on purchases shipped to state residents.

IT Infrastructure, Strategy, & Charter TemplateProductivity Cost Control

Amazon has argued that since it does not have a physical presence in the state that it should not be required to collect taxes on shipments going to New York. Amazon has no physical presence in New York, according to the suit. It does not own, lease, or otherwise occupy any physical property in the state, and none of its employees works or resides in the state.

In addition Amazon says the New York law is unconstitutional based on a 1992 U.S. Supreme Court ruling that claims states are prohibited from requiring out of state retailers to collect sales tax unless the company has a physical presence in the state.

In the Quill v. North Dakota case, the Supreme Court re-established the rule that a state could not impose sales tax collection on a business unless the company had employees or property in the state.

New York defends the law by arguing that the Amazon Associates program, which allows Web site publishers to receive commissions by promoting Amazon items through their sites make Amazon liable to collect taxes on its behalf for those affiliates who live in New York.

One piece of bright news for Amazon and other online retailers is that the state of New York is not seeking back taxes. A spokesman for the state said the legislation provides for a limited amnesty for online sellers who register as sales tax vendors and start collecting taxes by June 1, 2008.

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If the seller registers and starts collecting sales tax by June 1, the seller will not be liable for tax not collected for sales tax quarters prior to June 1. Conversely, if you don't register and it is later determined that you should have, you could be subject to tax dept audit for quarters prior to June 1.

Brick and mortar companies are generally supportive of the Amazon Tax, saying it levels the playing field by forcing online retailers to collect state sales tax. The down side is that it could potentially mean fewer sales for online retailers.

If the New York law is upheld, you can be sure a whole host of other states will follow its example and implement similar laws. The New York law is projected to generate $50 million in revenue this year and $73 million next year.


May 8th, 2008

Google Addresses Enterprise Security Issues

Google announced the release of Web Security for Enterprise that protects organizations of all sizes against web malware attacks in real time and enables the safe, productive use of the web, without incurring hardware, up-front capital, or IT management costs.

The for purchase product enables organizations to control how employees use the Internet, and provides easy-to-use tools to create, enforce, and monitor the right web policy for your organization.

Security Manual

Web virus and spyware protection

Web filtering and content control

Protection for roaming and remote users


May 4th, 2008

The five requirements to be a successful CIO

CIO Productivity

Patriot Act

In order to be a successful Chief Information officer (CIO) an individual must have excellent management skills have proven processes in place in order to lead the IT function and the enterprise effectively.  

 

CIO Productivity Metrics

 

The CIO needs:


May 2nd, 2008

Relationship between compliance, data protection, business continuity, and theft recovery not understood

Security Template Sarbanes OxleyWhat is the relationship between the issues of compliance, data protection, business continuity, and theft recovery? Enterprises must take this into account when defining security policies. It is no longer enough to attempt to address compliance issues without addressing data protection and business continuity. Protection of data on mobile and remote computers requires an understanding of the issues surrounding data loss be it computer theft, hardware failure or some disastrous event. Having a broader understanding of how these areas inter-relate allows organizations to build a more robust security policy that can better address the issues of regulatory compliance, data protection, business continuity and theft recovery.

 

 

The worldwide shift from stationary desktop computers to highly-portable laptop and tablet PC computers offers enterprises increased productivity, flexible work schedules and greater work/life balance. Driven by the need for increased productivity and the ability to present up-to-date information at a moments notice, secure mobile computing can be an enterprises greatest strength. However, research indicates that lost or stolen laptop computers cause nearly 50% of public data breaches. With recently expanded state data breach legislation, even a single lost or stolen computer can expose enterprises to the negative publicity and increased costs associated with public data breaches.

 

 Disaster Planning Security Template
DRP Security Bundle

 

Today, accepting the loss or theft of one laptop or tablet PC or Smartphone (PDA) is simply not an option. A missing device can result in compliance and data protection issues that may be very costly to an organization’s reputation and bottom line. Organizations need to be able to accurately track their computers, know who is using them, what is installed on them, and be able to prove the actions taken to secure computers remain deployed and intact until the computer can be located.


May 1st, 2008

CIO and IT Manager Newsletter for May 2008 Released by Janco

The CIO and IT Manager Newsletter has just been released and the electronic version of the newsletter can be viewed at http://www.e-janco.com/CIO_IT_Manger_Newsletter_0805.htm

The topics covered in this issue are:

The Newsletter also provides direct links to topics on:


April 25th, 2008

Security Stakes are High

Security Template  Sarbanes OxleyIn the current business environment, the security stakes are high. IT security is not just an IT problem, technical security risks can create business liabilities.

The market is filled with products that promise to reduce this risk and enhance IT security. These include:

The Security Manual address each of these issues and provides solutions which can be implemented immediately.

Sensitive Information Policy Personal Data Security Security Audit Program


Users must install and maintain antivirus software. Security policies must define what applications and configurations are acceptable where, and IT and business processes must ensure that security policies are monitored, and exceptions are corrected.

Gaining transparency into risk and security status with rapid, flexible security assessments can quickly improve risk management. Assessments should deliver risk-relevant views of IT infrastructure to track progress towards policy compliance targets and the Security Audit program does that in compliance with all mandated requirements.


April 22nd, 2008

Steps to protect your Interent reputation

Steps that your company (enterprise) should follow to see what the Internet says about the enterprise and key employees include:


April 21st, 2008

How To Forcast the Cost of Asset Loss Defined

(Symantec) To calculate the annual loss expectancy (ALE) of an asset, you use the quantitative risk analysis method. This calculation is determined by first figuring the annual ra te of occurrence (ARO) and the single loss expectancy (SLE).

Once those values are known, ARO x SLE = ALE. Suppose the SLE is US$35,000, and the ARO is 12 (i.e., the cost of the server being down for a day is US$35,000, and this attack happens once every month). In this example, US$35,000 x 12 = US$420,000 per machine.

Cost of Asset Loss

To protect your financial viability, you need to be able to perform data restoration and bare metal system recoveries more efficiently and faster than ever.   


April 19th, 2008

How to comply with SOX - Tools for the Enterprise

 

Sarbanes Oxley Compliance Tool Kit

It can be a struggle for a company to adhere to new compliance regulations and responsibilities. The concerns about where do we start? and can we leverage existing processes to meet these new requirements? are obvious questions with not-so-obvious answers. What are the vulnerabilities and how can we manage compliance with SOX section 404.

As guidance and a framework for SOX compliance, the US Securities and Exchange Commission (SEC) has mandated that affected organizations use a recognized internal control framework. The SEC makes specific reference to the recommendations of the Committee of the Sponsoring Organizations of the Treadway Commission (COSO). While there are many sections within the Sarbanes-Oxley Act, the focus here is on section 404, which addresses internal control over financial reporting. This section requires the management of public companies to assess the effectiveness of the organization’s internal control over financial reporting and annually report the result of that assessment.

 

SOX HIPAA ISO Compliance

 

Meeting the COSO objective means compliance with SOX section 404.

 

Network Event Viewer - Security Event ViewerSMART Disk Monitor

The Sarbanes-Oxley Act has fundamentally changed the business and regulatory environment. The Act aims to enhance corporate governance through measures that will strengthen internal checks and balances and, ultimately, strengthen corporate accountability. However, it is important to emphasize that section 404 does not require senior management and business process owners merely to establish and maintain an adequate internal control structure, but also to assess its effectiveness on an annual basis. This distinction is significant.

 



April 18th, 2008

Security Threat is Increasing

Security AuditFrom spyware and phishing to intrusion attempts, the threats attacking today’s computer networks are more dangerous than ever. Many threats are targeting specific industries with convincing-looking e-mail and phone calls. The hackers hope to direct employees to counterfeit Web sites, in order to harvest passwords and private financial information or steal computer and network resources. The revenue from cybercrime in the United States now exceeds that of illegal drug activity.

We are seeing a change in the threat landscape, from ones that were noisy and targeting the perimeter of the network, to becoming much more silent, difficult to detect and highly targeted. These attacks are mostly targeting Web browsers and the client applications on the computer itself. And while a small business network may not be as complicated as an enterprise network, they still have desktop and mobile clients.

Sarbanes Oxley Compliance

Because small businesses have fewer IT resources at their disposal, they need solutions that provide comparable protection, at affordable costs and requiring minimal administration.

 

The threats are:

 


April 14th, 2008

REAL ID will not be completely implemented until 12/1/2014

REAL ID(DHS) - The U.S. Department of Homeland Security (DHS) has granted extensions to 49 of 50 states, the District of Columbia and all five U.S. territories, putting more than 99 percent of U.S. driver’s licenses and ID cards on the path to secure identification. Congress mandated in the REAL ID Act of 2005 that state-issued identification must be REAL ID compliant to be acceptable for official purposes.

Maine is the only jurisdiction that has not yet met the security requirements needed to obtain an extension. Implementation of the bar on accepting Maine licenses will require substantial planning and effort, which will begin immediately in the absence of an agreement. Maine will have until close of business tomorrow to agree to certain security changes in order for Maine IDs to be acceptable for purposes of boarding commercial aircraft and accessing certain federal facilities after May 11, 2008.

Security Audit  SOX Audit Tools  Event Viewer  Disk Monitor

DHS recognized earlier this year that states could not meet the full requirements of the REAL ID Act by May 11, as set by Congress. The department made extensions available for states that needed additional time to come into compliance, or to complete ongoing security measures. Initial extension requests were due by March 31. These extensions are valid until Dec. 31, 2009, when states must upgrade the security of their systems, to include a check for lawful status of all applicants, for their licenses and ID cards to be acceptable for official purposes.

Disaster PlanningThe need for secure documentation was a core 9/11 Commission finding. REAL ID addresses their finding by setting specific requirements that states must adopt for compliance in four key areas: (1) information and security features that must be incorporated into each card; (2) proof of the identity and U.S. citizenship or legal status of an applicant; (3) verification of the source documents provided by an applicant; and (4) security standards for the offices that issue licenses and ID cards.

REAL ID enrollment will be completed for all individuals 50 years of age and under by Dec. 1, 2014. For all others, enrollment may be extended three additional years to Dec. 1, 2017. At that time, all state-issued driver’s licenses and identification cards intended for official purposes must be REAL ID-compliant.


April 13th, 2008

Data Protection Priorities

Data protection is a critical issue for all companies.  Based on current survey data the top priorities are:

Data Protection

 

 


April 13th, 2008

Maximze ROI in the Recession

Companies are under constant pressure to improve the customer experience, reduce customer churn, optimize internal resources, and grow revenues. Unfortunately, efforts such as personalization of services and new business development, which can help in all of these areas, are often stymied by current information management practices.

ROI InfrastructureWhat is needed is better information management that cuts across data silos and encompasses structured and unstructured data.

Compliance and regulatory pressures

Removing obstacles to new business initiatives


April 3rd, 2008

Microsoft Flops and Loses Almost 9% of it Browser Market Share in 12 Months

Janco and the IT Productivity Center have just released its Browser and Operating System Market Share White Paper.  The major findings are that in the last 12 months Microsoft browser market share has continued to erode;  Firefox has maintained its number 2 browser position and now is used by almost 20% of all users; Google Desktop is gaining market share; and Netscape is now in a death spiral as users abandon it.  New in this white paper are recommendations on which browsers to use and not use. 

IE Market Share

A summary of the Janco browser market share data can be found on the Janco web site (http://www.e-janco.com/browser.php) and the IT Productivity Center web site (http://www.itproductivity.org/browser.php).  In addition the full white paper with excel spread sheets can be purchased at both sites for $249.

 


March 28th, 2008

Extended Validation SSL

The Internet has fundamentally changed the way people connect, communicate, and conduct commerce. But as the Internet becomes more central to consumers' lives, online fraud continues to evolve -- and consumer concerns about identity theft are pervasive and powerful.

Extented Validation SSL

The future of e-commerce depends on the ability to instill consumer trust and confidence in the Web. Recent developments in authentication technology have lead to a new kind of SSL Certificate that can increase visitor confidence in legitimate sites and greatly reduce the effectiveness of phishing attacks.

Web sites with Extended Validation SSL have seen how this new technology enables the address bar in high security browsers to turn green, thus allowing consumers to feel secure that they are on a legitimate Web site


March 28th, 2008

How Safe is Your Confidential Information

Consider that the majority of your data, between 80 to 90 percent, resides on file servers. Now think about how you are controlling access to those shares. Most organizations find themselves with overly permissive access DRP Securitycontrols. Employees join and leave the organization frequently, and roles, responsibilities and project teams change quickly as well. All this leads to more access permission granted than revoked, since it is nearly impossible to manually keep up with the changes. The result is that most folders on file shares are oversubscribed in terms of access by well over 70%. By fixing broken access control to your file servers, you can significantly reduce the probability of data misuse in your environment.

Any program to reduce the probability of data loss and misuse has to start with rightful and warranted access controls. Ensuring that only the right people can get to the right data at all times not only reduces the odds of misuse, it also makes any subsequent safeguards and loss prevention techniques more cost effective and pragmatic to deploy. Consider a folder containing confidential data. If it is open to everyone or to a large number of individuals then (1) anyone can access and misuse the data, and (2) access by everyone must be monitored and audited – which is not a realistic undertaking. Alternatively, limiting access to those who actually need the data, and reporting on their access patterns, is realistic and a practical way to ensure that data access permissions are not abused.


March 25th, 2008

Web 2.0 Raises Security Concerns

Everybody is talking about bringing wikis, blogs, content tagging, and social networking into the enterprise and capitalizing on Web 2.0s collaboration and team-building Security for Web 2.0potential. But Web 2.0 can also bring an unprecedented and unintended level of access to corporate networks and assets, inviting exploitation, theft, and misuse. Often, companies are quick to follow the trend without factoring security into the equation.

Why is Web 2.0 so dangerous? Because it gives older exploits—already blocked at the network layer—a second chance at attacking via the application layer. And the collaborative nature of Web 2.0 opens the door to malicious behaviors like:


March 20th, 2008

Mobile devices are a security risk

Security Policies and ProceduresWhat seems to be a simple approval for a low-cost item may turn into a series of big headaches when cell phones and USB storage devices are lost. According to a study by Nokia at least 10% of them will be lost in an average year. It is notable that most large cities in the U.S.and Europe now have 10,000 to 15,000 mobile phones left in taxis every month.

Employees with mobile devices are actually facing at least eight security risks:


March 18th, 2008

IT Service Management is an issue in small and medium sized businesses

ITSMMost small and medium businesses do not have the IT staff and tools to treat desktop management issues with the attention they deserve. IT shops in small and medium sized companies are generally over-taxed and doing the best they can to keep the IT infrastructure running smoothly. Budgets are much smaller than those of their large enterprise counterparts, staffing is limited, and toolsets are few and far between. Too often manual processes and just enough to get by scripting is the answer to desktop management in the small and medium sized company.

Individual users can be left to handle minor issues for themselves, and pseudo power users often get themselves into trouble and require IT staff assistance to resolve problems they have created through their self-help efforts. It is no longer a viable answer for small and medium sized businesses to treat desktop management casually.


March 17th, 2008

Improving Customer Service Via Information Technology

IT Service Management ITSMAll IT functions are under constant pressure to improve the customer experience, reduce customer churn, optimize internal resources, and grow revenues. Unfortunately, efforts such as personalization of services and new business development, which can help in all of these areaa, are often stymied by current information management practices.

MetricsWhat is needed is better information management that cuts across data silos and encompasses structured and unstructured data.

To help navigate through today’s information management challenges, Janco has created series of templates to maximizing ROI through better information management.

Issues that all enterprises face are:

Compliance and regulatory pressures