Coordinator, IT Service Management (ITSM) (2 positions)
07/03/2008 Public Sector Pension Investment Board, The / PSP Investments (Montréal QC): "...core accountability reporting to the Manager, Production Management, the Coordinator develops, implements and administers IT support processes and service ... - more info
 

  
Customer Service/Management NVQ Assessor - Colwyn
07/03/2008 Qualified Customer Service/Management NVQ Assessor required in North Wales Are you looking for a full time temporary NVQ Assessing Vacancy? A private Training provider in North ... - more info
 

  
Customer Service/Management NVQ Assessor - Colwyn
07/03/2008 Qualified Customer Service/Management NVQ Assessor required in North Wales Are you looking for a full time temporary NVQ Assessing Vacancy? A private Training provider in North Wales is looking to recruit a qualified and experienced NVQ ... - more info
 

  
Carrier Ethernet Wins TCO Comparison
07/03/2008 The results of the study, which surprised us considerably, were that while Ethernet always generated lower capex costs, it was also unusually vulnerable to issues in service management efficiency, especially in the WAN versus metro. ... - more info
 

  
Mgr, Service Management/QA
07/03/2008 My Client, a fast growing real estate services internet company in the LAX area is seeking a perm individual for the following role Position Manager Service Management Delivery Position Summary Lead the IT Service Management processes ... - more info
 

  
A Brief Infroduction To CRM Software
07/03/2008 When an organization adopts CRM software, customers often reporting feeling more satisfied with their business relationships and feeling that an organization has a unified approach to customer service management. ... - more info
 

  
IT Service Management Professionals
07/03/2008 SMS Management & Technology (SMS) [ASX:SMX] is Australia’s largest listed management services company, employing over 1300 SMSers across Australia, Singapore and the UK. SMS is a very different consul... - more info
 

  
IT Leadership Strategy: How to Provide World-Class Help Desk Support
07/02/2008 Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. Published by: Citrix Online ... - more info
 

  
Infrastructure and service management considerations in a SOA ...
07/02/2008 Best practices have shown that a focus on the architectural part of SOA implementation is mandatory. However, another necessary component is the infrastructure required to allow services to communicate in a managed and service-level ... - more info
 

  
Architecture and Patterns for IT Service Management, Resource ...
07/02/2008 Presenting on-the-ground coverage of enabling IT governance in architectural detail, this guide fills the gap between high-level guidance on IT governance, and detailed discussions about specific vendor technologies. - more info
 

  
SAP Service Management Senior Functional Analyst -
07/02/2008 Warranty & Contracts - Master Data (Equipments, Functional Locations, Service Orders and Notifications) - Experience in Field Service Solid knowledge in the following SAP generic areas: - SAP role based security - BDC session management ... - more info
 

  
Building an ITIL-Based Service Management Department
07/02/2008 This book is a how-to guide to building a service management department within your organisation that is based on ITIL Version 2 or Version 3 principles. Price: £30.00. - more info
 

  
BMC Software Wins Unisys, Dannon Accounts
07/02/2008 For one, BMC said it is providing IT consulting firm Unisys Corp. with selections from its Business Service Management portfolio, including BMC Asset Management, Discovery, Performance Management and Monitoring. ... - more info
 

  
Almost there!
07/01/2008 You know when you come across a piece of technology, that almost works and could be really useful if they just went that little bit further? No? Lucky you! I was flying from Heathrow the other week, and being a good corporate citizen I ... - more info
 

  
Fertilisation
07/01/2008 I was sending an email to someone the other day on my whizzy new blackberry thing. I have to grudgingly admit that they have come on leaps and bounds in recent years. There are still some options missing - especially in Calendar - but ... - more info
 

  
Software closes gap between IT and facilities.
07/01/2008 VISTA Integration Management enables applications for IT Service Management to be integrated with Aperture VISTA suite for Data Center Service Management(TM). It includes pre-packaged integration adapters, tools, and utilities and ... - more info
 

  
Groundbreaking Business Service Management solution from FireScope
07/01/2008 Business Service Management (BSM) software specialist FireScope is heralding its new configuration management database (CMDB) program in support of its pioneering Business Service Management (BSM) solution as revolutionising the way ... - more info
 

  
2nd Annual Field Service Management for Utilities
06/30/2008 The marcus evans 2nd Annual Field Service Management For Utilities conference will provide the opportunity to discuss the importance of quality management systems and the significance of maximizing customer service and field service ... - more info
 

  
Groundbreaking Business Service Management solution from FireScope
06/30/2008 1-Jul-2008 » Training Press Releases » Business Service Management (BSM) software specialist FireScope is heralding its new configuration management database (CMDB) program in support of its pioneering Business Service Management (BSM) ... - more info
 

  
ITSM Service Management Consultants / Solutions Architects
06/30/2008 ITSM / Service Management Consultants, ITSM Lead Consultants, ITSM Solutions Architects required by global market leader for completely new division. You will come from an extensive ITSM / Service Managment background preferably Top 4. ... - more info
 

  
ITIL v3 Service Management Foundation Training Course – in ...
06/30/2008 This 3-day course will help delegates gain knowledge in ITIL terminology, structure and basic concepts. Price: £775.00. - more info
 

  
Industry Leaders Join PMG’s Service Catalog Client Roster
06/30/2008 These two companies will be using PMG’s ITIL compliant framework to support their IT Service Management initiatives. This easy-to-use, easy-to-configure, and easy-to-deploy service request and fulfillment engine leverage’s PMG’s deep ... - more info
 

  
Business Service Management Market Update
06/29/2008 Many IT management software vendors continue to address the business service management (BSM) market. Enterprise investment in BSM, including the necessary foundation technologies, has therefore accelerated; as a result, Forrester has ... - more info
 

  
Manager (Service Management) (SingTel )
06/29/2008 Establish training programme for Service Managers so that Service Managers are competent on existing services as well as new services.Manage change management requested by customer, ie, to oversee single or two circuits provisioning. ... - more info
 

  
Introduction to Service Management Facility
06/29/2008 The SMF (Service Management Facility) is an architected solution to slowly replace the traditional UNIX startup scripts, init run levels and the files located in /etc/rcX.d/ like in Linux. It is some kind of advanced chkconfig command ... - more info