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Press
Release - October 20, 2006
   
Janco Associates
Releases Ver 3.2 of its ITSM - SOA Template
Park City, UT -
Janco Associates, Inc. announced the release of Version 3.2 of its IT
Service Management Service-Oriented Architecture (SOA) Policy Template. IT
Service Management (ITSM) is defined as part of a rapidly accepted standard
of best practices known as IT Infrastructure Library (ITIL). The IT Service
Management template joins the Janco's CIO and IT Productivity series of
tools and templates which include their popular Sarbanes Oxley Compliance
Resource Kit and Disaster Recovery Plan Template.
Version 3.2 has updated
policy and procedure for e-mail, internet access, and other forms of
electronic communication. The ITSM – SOA template is 120 pages in length
and is only available as an electronic document.
Victor Janulaitis, CEO of
Janco said "IT infrastructure productivity is the core focus of our firm's
practice. We have created a set of tools to improve the productivity and
quality of service provided by the IT function. With the IT Service
Management SOA Policy Template and our Sarbanes Oxley Compliance Resource
Kit enterprises of all sizes can quickly implement best practices." In
addition he said. "... the IT Service Management SOA policy template is now
included in the CIO Productivity Bundle." The CIO Productivity Bundle,
which is Sarbanes-Oxley compliant, can be found at
http://www.e-janco.com/offer_cio.htm .
The IT Service Management
SOA Policy Template (http://www.e-janco.com/SOA.html) contains policies,
standards, procedures and metrics for Change Control, Help Desk and Service
Request processing. The ITSM Template also contains Janco's Business and IT
Impact Questionnaire, a Change Control Request Form and an Internet Use
Approval Form. The template comes as a word document which can be used as a
template to create customized procedures for any size enterprise.
The Sarbanes Oxley
Compliance Resource Kit (
http://www.e-janco.com/Sarbanes-Oxley.htm ) which was released in
January now has a Platinum Edition which contains the IT Service Management
Template.
Janco also announced the
activation of two new web sites
http://www.cto-toolkits.com and
http://www.it-toolkits.com . The sites provide infrastructure and
productivity tools for IT and the Chief Information Officer in particular.
Included are Janco's Browser Study, CIO Productivity Kit, Disaster Recovery
Template, Security Template, IT Salary Survey, IT Job Descriptions, and
Sarbanes-Oxley Compliance Resource Kit.
Janco’s primary web site is at
http://www.e-janco.com and its china imitative is at
http://www.e-janco.com/drpch.html.
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