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CIO Productivity

CIO - Productivity Kit

Sarbanes-Oxley Compliant
220 IT and Internet Job Descriptions 
Disaster Recovery Template 
IT Service Management Template
Sensitive Information Policy
Salary Survey   -  Security Template

 

The CIO productivity kit Standard edition contains

  • 220 job descriptions in word format
  • IT Salary Survey for US and Canada (by city)
  • Disaster Recovery Template which is Sarbanes Oxley compliant
  • Security Template which is Sarbanes Oxley and ISO 27000 compliant
  • IT Service Management Template (Change Management, Help Desk, and Service Requests)
  • Sensitive Information Policy (Protect Credit Card Card and Personal Information)

 

The CIO productivity kit Metric edition contains

CIO Productivity Metrics

  • Everything in the standard edition
  • Metrics for Internet and IT (metric kit)
  • Service Level Policy Agreement Policy Template (metric kit)

 

 

 

 

Disaster Recovery Template Sarbanes OxleyDisaster Recovery Template (DRP)

CIO Productivity

This Disaster Recovery Plan template (DRP) can be used for any enterprise.   DRP Template is sent to you via e-mail in WORD and/or PDF format. Included is a Business Impact Questionnaire as well as a full Job Description for the Disaster Recovery Manager. (click here for more information)

Security Template  Sarbanes OxleySecurity Manual

CIO Productivity

The plan is over 220 pages and includes everything needed to customize the Internet and Information Technology Security Manual to fit your specific requirement.  The electronic document includes proven written text and examples for your security plan. (click here for more information)

 

Job Descriptions IT Salary DataInternet and  IT Job Descriptions


CIO Productivity


The Internet and IT Position Descriptions are in Word for Windows format.  Includes positions from CIO and CTO to Wireless and Metrics Managers. All of the positions in the book have been created to reflect the technology world of 2009. (click here for more information)

 


Metrics Internet ITMetrics for the Internet and IT

CIO Productivity


The Metrics for the Internet and Information Technology HandiGuide® is over 320 pages, defines 540 objective metrics, and contains 83 metric reports that show over 240 objective metrics. (click here for more information)

Service Level Agreement MetricsService Level Agreement Policy Template

CIO Productivity

The Service Level Agreement Policy Template is a nine page policy for a single application,  It defines specific SLAs and metrics that are both internally and externally focused. The sample contain over 70 possible metrics presented graphically in PDF format. (click here for more information)

 

IT Salary SurveyIT Salary Survey

CIO Productivity

The Janco Associates, Inc. survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada. Our database contains over 85,000 data points. (click here for more information)

 

 

 

 

 

 

 

 

 

CIO Productivity News



Project Managers are a Bright Spot in the IT Job Market

Janco released its 2009 Mid Year IT Salary Survey which shows that overall pay has declined for IT Professionals in the past 18 months. Janco also found that demand is down for IT Professionals.  Project Managers are one of the few bright spots in the market, especially in large enterprises.

Project Manager - Titles

Large Enterprises

Mid-Sized Enterprises

   Applications

$94,471.74

$80,058.56

   Distributed Systems

$95,658.06

$86,119.15

  Network Technical Services

$89,257.62

$62,462.99

  Systems

$89,004.99

$89,193.04

 

The one Project Manager type that has been impacted the most by the economy is Network Technical Services. That is the area where many enterprises (Mid-sized Enterprises in particular) have made cuts. 

 

Currently the Mid-Atlantic market is toughest place to find a job.

- more info


IT Executive Salary Medians Fall

Janco Associates is just completing its 2009 Mid Year Salary Survey and found that the median salaries paid to IT Executives in large enterprises (over 500 million in sales or with more than 100 IT professionals) has fallen in the last 18 months.

Historic Salaries for IT Executives

The CEO of Janco, Victor Janulaitis said, "Over the last six quarters there has been a noticeable reduction in costs associated with senior level IT professionals in large enterprise.  In New York alone there are over 200 IT executives  that had earned well into the six figures that are now looking for work."

The 2009 Mid Year IT Salary Survey will be released at the end of June and more information can be gotten at Janco's websites.

- more info


Staffing Needs to Address New Application Approaches

CIO's need to adjust staffing requirements to address the needs of 2010 versus 1990.  Application achitecture has and is continuing to change.

1990 Applications

2010 Applications

Mainframe - Host Based

Web - Server Based

Designed to last

Designed to change

Tightly integrated

Open Architecture, modular

Application silos

Enterprise Mirrors

Code-oriented

Process-oriented

Rigid sequential development - SDM

Interactive and iterative development - SOA

Cost-centered

Business-oriented

Homogeneous

Heterogeneous

Job content is changing as well as knowledge requirements.

 

- more info


How to Tell if the CIO's Job is at Risk

What are the signs that the CIOs job is at risk. Unfortunately, many CIOs have a hard time recognizing their own shortcomings.   CIOs and IT managers should watch for these signs that could indicate that co-workers have a problem with them:

  • Meetings happen without the CIO or IT manager being involved or informed.
  • The CIO’s or IT Manager’s feedback and input are not sought or are ignored.
  • CIO or IT manager are not included in strategic planning.
  • The IT department suffers from high turnover, and the CIO or IT manager have a particularly hard time keeping top-tier talent.
  • People work around the CIO or IT manager.
  • The business-side peers seek out others in IT to handle their problems, while IT staffers seek out other IT leaders or even go over your head.
  • The CIO or IT manager don't hear bad news directly from those who should be delivering it. (It could indicate that they are not good at taking criticism or handling problems.)
- more info


How to avoid the courtroom for employment lawsuits

Internet and Information Technology HandiguideThe Internet and IT Job Description HandiGuide is a tool that every CIO and IT manager should have at their disposal.  It defines some simple things that you can do to avoid employment-based lawsuits:

  • Know the laws that apply – EEOC and OSHA
  • Create an employee handbook and follow it for everyone
  • Minimize the use of employee contracts
  • Retain copies of your offer letter
  • Document all employment-based conversations
  • Do not assume that "transferring" an employee will solve a problem
  • Hire well and do detail vetting and reference checking
  • Be proactive any all personnel issues
- more info


Top Reasons For CIO and IT Manager Failures

The top reasons why CIOs and IT Managers lose their jobs are:

  • Inability to communicate effectively
  • Poor interpersonal skills
  • Lack of leadership skills
  • Inability to accept new solutions - locked into doing things the same old way
  • Inability to deliver systems and expected results
  • Not meeting budget (time and dollars) expectations
  • Inability to see beyond technology - missing business objectives
- more info


IT Job Market Impacted In The Far East

(Reuters) - Private business activity in Hong Kong stayed below growth levels for the 11th straight month in May, but the speed of contraction eased further as staff costs dropped sharply, a purchasing managers' survey showed on Monday.

Respondents widely commented that further falls in new business and an uncertain economic outlook were key factors that contributed to the latest decline, Markit Group Ltd, which compiles the monthly survey, said.

However, overall cost burdens faced by private companies also fell as job layoffs accelerated and staff costs marked their steepest drop since June 2003, the survey showed.

The Hong Kong purchasing managers' index (PMI) rose to a seasonally adjusted 44.77 in May from 44.34 in April. A reading above 50 indicates growth in activity, while a figure below 50 signals deterioration.

The survey compares business conditions with a month earlier, based on data from Hong Kong companies across industries including manufacturing, services, retail and construction.

- more info


Cities that are Growing In Spite of the Recession

(Forbes) The cities that are growing in spite of the recession have: more business opportunities, better weather and more affordable housing. The top three areas according to the data are Raleigh, N.C., ranking first, which jumped 4.29% to nearly 1.9 million; Austin, Texas, which came in second, with a 3.77% increase to almost 1.7 million; and Charlotte, N.C., which moved up 3.36% to 1.7 million.

The in-migration that happened in the middle of this decade certainly had a lot to do with the housing boom. When that went bust, so did those crazy population balloons. But these particular places are still growing because instead of building an economy that relies heavily on one industry, most of the metro areas on Forbes' list serve as headquarters for a diverse range of companies.

For example, Austin's biggest employers include the University of Texas, Advanced Micro Devices and Dell. That wide range might have something to do with the area's relatively low January 2009 unemployment rate of 6.4%.

This is the opposite of what happened in true housing boom-and-bust towns like Las Vegas. In 2004, Las Vegas - a foreclosure mecca - saw a population increase of 4.6%, followed by 3.66% in 2005, 3.98% in 2006 and 3.22% in 2007. In 2008, that number fell to 2%.

- more info


Thousands of IT Jobs Continue to be cut Globally

Global IT service providers continue to be adversely impacted by the economy as BT Group plans to cut about 15,000 jobs.  This news comes on top of 15,000 job cuts the company made during its fiscal year, which ended March 31. BT said that as part of its cost savings program, it had reduced full-time employees during the year by 5,000, while also reducing by around 10,000 the number of indirect employees working through agencies or third party contractors.

Further reductions of a similar level are planned this year according to BT.  These moves by BT come as its profits and revenue slide due to the global economic downturn, and fierce competition.

 

- more info


Lay-Offs Continue in the US IT Job Market

Microsoft Corp. laid-off 3,000 workers additional workers in the US.  This is second wave of a major reduction the company announced in January. In a memo to employees, CEO Steve Ballmer said more cuts are possible. In a letter to some employees Ballmer said, "As we move forward, we will continue to closely monitor the impact of the economic downturn on the company and if necessary, take further actions on our cost structure, including additional job eliminations."

Janco Associates' predicts that if the new taxes on un-captured offshore revenues are enacted Microsoft will be forced to more of it operations outside of the US in order to maintain its competitive advantage in the software market.  This would in turn mean ever-greater lay-offs in the US.

- more info


Terminated Employees Put Enterprises at Risk

Terminated employees pose some unique risks for enterprises; many are angry and are finding it difficult to find new jobs.  As a result they can do damage to enterprise systems.  One such employee, a systems administrator pleaded guilty in a federal court yesterday to charges that he tried to extort an undisclosed amount of money and even forcibly secure good job references from a mutual fund company that had just laid him off.

The best solution is to have a well-defined set of policies and procedures in place for security, which includes processes to assist in the management of employee termination.  The Security Manual Template offered by Janco Associates directly address how to do this and provides forms to assist enterprises of all sizes to more effectively manage the termination process.

- more info


IT Job Market Tighter Due to H-1B and Off-shoring

June graduates will find a much tighter job market due to H-1B and off-shoring by US companies. Several recent studies show that between H-1B visa workers and off-shoring the IT industry has job market has been hit hard. 

  • Tambe and Hitt found that as many as 8% of US IT workers have been displaced by offshore outsourcing, either through job loss or job transfer.
  • New York University's Stern School of Business and the Wharton School of the University of Pennsylvania that finds the use of H-1B workers by U.S. companies is decreasing wages for computer programmers, system analysts and software engineers by as much as 6% and IT managers by 3%.

    The researchers said they found evidence that the wages are falling by accessing tens of thousands of resumes provided by a "leading online job search site" they would not identify, to gain demographic and wage data of individual companies. They took all that information and combined it with government and other public data sources, including H-1B visa use and outsourcing, to get what they termed a "micro-data" view of what is going on in public companies that hire visa holders and offshore work.
- more info


Tech Job Cuts Highest Since 2002 Q4

The technology sector in the U.S. has always been in headlines due to various issues. Most recently, the sector was in news due to the projected decline in the number of deals because of expected drop in companies' IT spending, which is going to decline by 3.1 percent in 2009 (as per Forrester's recent study). The sector is again set to make more headlines with the number of layoffs announced in the recent past.

Companies operating in the U.S. tech sector have announced 84,217 jobs cut in the first quarter of 2009, according to a global outplacement company. Of which 18,972 employees were laid off in the telecom tech sector (12,395 more than the number of employees laid off in the same area in Q1 '08), 33,665 in computer (26,740 more layoffs than in the same period last year), and 33,665 in electronics (27,737 more jobs cut than Q1 '08).

This is the largest quarterly jobs cut since Q4 '02 when the industry had posted 133,511 layoffs and five times higher than Q1 '08 when it had registered 17,345 jobs cut.

 

- more info


Drivers of higher productivity and peak efficiencies

Every organization faces pressure to reduce waste and run at peak efficiency. For many, this means making difficult personnel decisions to eliminate positions that do not add value to the organization and either eliminating or re-deploying people in those roles.

 

The climate in many organizations is tense as these changes take hold, and the stakes are high with little room for error. This is compounded proposed changes in workplace regulation making it much more difficult and costly to terminate an underperforming employee.

 

Your organization may be behind the curve if job designs have not changed with your revamped plan of action. If employees are performing their jobs the same old way, they are holding the company back.   Job descriptions are one of the key components in navigating the current environment.

- more info


Demand is down for H-1B visas

The economic recession and the resulting widespread job cuts at IT vendors were expected to reduce H-1B demand this year. However, immigration attorneys and supporters of the visa program had predicted that the available supply would easily be exhausted again.

The CEO of Janco, Victor Janulaitis predicted that the number of visa requests will fall between 85,000 to 95,000 this year.  He said," The economy has impacted everyone and there is a 'reluctance' by US employers to hire non-US citizens and face a possible public back lash."

Demand for H-1B visas typically fluctuates with the economy. The initial number of H-1B applications filed with the federal government was down sharply from the number filed a year ago.  In 2008, in just five days, the U.S. Citizenship and Immigration Services (USCIS) received 163,000 applications for the 85,000 visas that were available. The USCIS resorted to a lottery to award the visas.

USCIS began accepting H-1B applications for fiscal 2010, which starts in October. However, nine days into the filing period, only about 62,000 visa petitions had been submitted. The USCIS said 42,000 of those applications were for one of the 65,000 regular visas that can be issued. Another 20,000 visas are set aside for foreigners with advanced degrees from U.S. universities; the agency has received more than enough applications for those visas but said it is continuing to accept additional petitions.

Moreover, that still may happen, especially after college graduations in May. Foreign students cannot apply for H-1B visas until they graduate - a restriction that shut them out of the application process in recent years. That prompted the Bush administration last April to extend the amount of time that some foreigners can continue to work in the U.S. on their student visas.

 

- more info


Jobless Numbers Jump to 8.5%

The jobless numbers for March jumped from to the highest rate since 1983.  Unemployment went from 8.1% to 8.5%. About 663,000 jobs were lost. Factoring in part-time and discouraged workers, the jobless rate is more than 15%.

There were 9,000 more jobs cut than analysts had predicted, and March's losses were 12,000 more than February's. January's numbers have been modified from an original number of 655,000 to 741,000. Since December of 2007, the economy has lost a net total of 5.1 million jobs while the federal government has imported more than 2 million foreign workers.

Factories took the hardest hit in March, cutting 161,000 jobs. Despite some positive news in the home sales numbers from February, construction firms cut 126,000 jobs. Professional and business services, retailers and the hospitality industry also saw significant cuts.

- more info


CIO Best Practices for Staff Levels

In today's economy, every CIO is faced with pressure to reduce unnecessary expenses and run at peak efficiency. For many CIOs, this means making difficult personnel decisions to eliminate positions that do not add sufficient value to the organization and either eliminating or re-deploying people in those roles. The climate in many IT organizations is tense as these changes take hold, and the stakes are high with little room for error.

One of the greatest expenses in most IT organizations is personnel.  Even in today's environment unexpected opening will occur. Janco has identified the best practices that CIOs and IT managers should follow if they are to succeed in successfully manage their staffing.

Understand and be able to justify how each position supports the enterprise's key objectives.

  • Establish quantitative and objective metrics to evaluate job performance
  • Validate that compensation is competitive, based on current market rates for the position and metro area the job is in
  • Look at both internal and external candidates for open positions when they need to be filled
  • Apply a consistent selection process to all candidates
  • Include key stakeholders in your employee selection process
  • Train your interviewers in your employee selection process
  • Give your interviewers guidance to help them probe deeper into a candidate's suitability and compatibility with the culture of your enterprise
  • Conduct comprehensive reference and background checks on job candidates and validate the information on resumes of all employees
  • Ensure your orientation process helps re-deployed people become productive faster.
- more info


Way to Stand Out as an IT Professional

Ways to standout as an IT professional are:

  • Be more than a technologist - Understand how economic cycles affect your professional associates, the enterprise as a whole, and the industry in which it operates.
  • Understand how the economy impacts your job - Big projects and challenging initiatives could to be put on hold, and you might find yourself working on less-than-exciting tasks.
  • Create your future - It is very easy for people to keep their heads down and hope not to be noticed, but that is often exactly the wrong thing to do. As an IT professional you have the opportunity to demonstrate what you're capable of.
  • Know the new technologies - Be aware of the latest technologies that offer new ways to improve productivity and expand your expertise.
  • Listen to what others say - Companies shed poor performers, so it is important to stay at the top of your game by soliciting feedback as part of a focus on continual self-improvement.
- more info


IT Infrastructure Key to CIO Success

IT Infrastructure, Strategy, and Charter TemplateThe number of IT jobs in the U.S. counted by the National Association of Computer Consultant Businesses declined in each of the last four months of 2008. The NACCB, which uses data from the U.S. Bureau of Labor Statistics, said its tally of IT employment fell by 63,000 jobs from August to December -  a reduction of nearly 2%.

As the economic news continues to get bleaker, budget and staffing cuts are a fact of life for many IT departments - resulting in postponed purchases, delayed projects, hiring freezes and layoffs. IT investments need to be targeted and focused on the core business and its bottom line.

The situation poses difficult leadership challenges for CIOs. CIOs need to focus on key IT initiatives so they can proceed as planned, because of a desire by many business executives to rely even more heavily on technology to help reduce corporate costs and boost revenues.

The recession is not good for IT per se, but CIO do have an opportunity to clean up the processes at facilities where things maybe were not as efficient as they could be.

- more info


It Will Get Harder to Terminate Employees if New Legislation Passes

Job DescriptionsQuestions that need to be asked before new legislation makes it more difficult for employers to terminate employees.  Enterprises need to have answers and strategies in place for these issues.

  • Are job responsibilities documented in detail job descriptions?
  • How does each job support the key objectives and mission of the enterprise?
  • When looking for individuals to fill roles are internal candidates looked for first? Why or why not?
  • Are specific job performance criteria defined for each job?
  • Is the compensation for jobs within the enterprise competitive? If not why?
  • When recruiting for new employees and/or promoting existing employees are the selection and evaluation process robustly defined?
  • When interviewing potential employees does the enterprise have guidelines established that key in on the suitability of the candidate for the job being filled?
  • Are all potential employees thoroughly vetted?
  • Are all employees afforded equal opportunities to be trained to meet specific job requirements?

All of these questions are the basis for an HR process which can insulate an enterprise from risk and costs associated with terminations that go wrong.

- more info