Internet and Information Technology
Position Descriptions HandiGuide®

Each Job Description a separate
WORD File

HandiGuide - The IT HR Resource - PDF

220 Job Descriptions and Organization Charts

The Internet and IT Position Descriptions HandiGuide® was completed in 2009 and is over 600 pages; which includes sample organization charts, a job progression matrix, and 220 Internet and IT job descriptions.   The book also addresses Fair Labor Standards, the ADA, and is in a new easier to read format.  To see the what has changed go to our version history.

Also included with the HandiGuide are tools to help you expand, evaluate and define your enterprise's unique additional required. Those tools include:

• Job Evaluation Questionnaire
• Position Description Questionnaire
• Job Progression Matrix (Job Family Classifications)
• Sexual Harassment and other key employment issues

The 220 positions include all of the functions within the IT group.  The Job Descriptions have been updated to be compliant with PCI-DSS, Sarbanes-Oxley, HIPAA, and the ITIL standards.  The job descriptions are all structured to focus on "Best Practices" as defined by the IT Productivity Center to meet the requirements of World Class Enterprises. They are ready to use and easily modified to meet your enterprise's unique requirements.

• Chief Information Officer(CIO)
• Chief Information Officer (CIO) - Small Enterprise
• Chief Security Officer (CSO)
• Chief Compliance Officer (CCO)
• Chief Technology Officer (CTO)
• Director Electronic Commerce
• Director Sarbanes-Oxley Compliance
• Manager Data Security/Special Project Supervisor
• Disaster Recovery Coordinator
• Internet/Intranet Administrator
• Manager Metrics
• Metrics Measurement Analyst
• Manager Wireless Systems
• Webmaster
• PCI-DSS Coordinator
• Programmer
• Object Programmer
• Unix System Administrator
• Windows System Administrator

The 220 positions include all of the functions within the IT group.  Click on the each group below to see a pop up window with the list of jobs included.

• Executive Management 11 Job Descriptions
• Senior Management 81 Job Descriptions
• Middle Management 40 Job Descriptions
• Staff Positions 88 Job Descriptions

You can purchase this book as a PDF Book, Word Book or as individual word files for each Job Description (in both WORD 2003 .doc and WORD 2007 .docx formats) which makes for easier modification.  We have also combined the both book formats with the individual word files for each job descriptions to give you the best of both worlds.

 

Internet and IT Jobs Latest News

Project Managers are a Bright Spot in the IT Job Market

Janco released its 2009 Mid Year IT Salary Survey which shows that overall pay has declined for IT Professionals in the past 18 months. Janco also found that demand is down for IT Professionals.  Project Managers are one of the few bright spots in the market, especially in large enterprises.

The one Project Manager type that has been impacted the most by the economy is Network Technical Services. That is the area where many enterprises (Mid-sized Enterprises in particular) have made cuts. 

Currently the Mid-Atlantic market is toughest place to find a job.

IT Executive Salary Medians Fall

Janco Associates is just completing its 2009 Mid Year Salary Survey and found that the median salaries paid to IT Executives in large enterprises (over 500 million in sales or with more than 100 IT professionals) has fallen in the last 18 months.

The CEO of Janco, Victor Janulaitis said, "Over the last six quarters there has been a noticeable reduction in costs associated with senior level IT professionals in large enterprise.  In New York alone there are over 200 IT executives  that had earned well into the six figures that are now looking for work."

The 2009 Mid Year IT Salary Survey will be released at the end of June and more information can be gotten at Janco's websites.

Staffing Needs to Address New Application Approaches

CIO's need to adjust staffing requirements to address the needs of 2010 versus 1990.  Application achitecture has and is continuing to change.

Job content is changing as well as knowledge requirements.

How to Tell if the CIO's Job is at Risk

What are the signs that the CIOs job is at risk. Unfortunately, many CIOs have a hard time recognizing their own shortcomings.   CIOs and IT managers should watch for these signs that could indicate that co-workers have a problem with them:

• Meetings happen without the CIO or IT manager being involved or informed.
• The CIO’s or IT Manager’s feedback and input are not sought or are ignored.
• CIO or IT manager are not included in strategic planning.
• The IT department suffers from high turnover, and the CIO or IT manager have a particularly hard time keeping top-tier talent.
• People work around the CIO or IT manager.
• The business-side peers seek out others in IT to handle their problems, while IT staffers seek out other IT leaders or even go over your head.
• The CIO or IT manager don't hear bad news directly from those who should be delivering it. (It could indicate that they are not good at taking criticism or handling problems.)

How to avoid the courtroom for employment lawsuits

The Internet and IT Job Description HandiGuide is a tool that every CIO and IT manager should have at their disposal.  It defines some simple things that you can do to avoid employment-based lawsuits:

• Know the laws that apply – EEOC and OSHA
• Create an employee handbook and follow it for everyone
• Minimize the use of employee contracts
• Retain copies of your offer letter
• Document all employment-based conversations
• Do not assume that "transferring" an employee will solve a problem
• Hire well and do detail vetting and reference checking
• Be proactive any all personnel issues

Top Reasons For CIO and IT Manager Failures

The top reasons why CIOs and IT Managers lose their jobs are:

• Inability to communicate effectively
• Poor interpersonal skills
• Lack of leadership skills
• Inability to accept new solutions - locked into doing things the same old way
• Inability to deliver systems and expected results
• Not meeting budget (time and dollars) expectations
• Inability to see beyond technology - missing business objectives

IT Job Market Impacted In The Far East

(Reuters) - Private business activity in Hong Kong stayed below growth levels for the 11th straight month in May, but the speed of contraction eased further as staff costs dropped sharply, a purchasing managers' survey showed on Monday.

Respondents widely commented that further falls in new business and an uncertain economic outlook were key factors that contributed to the latest decline, Markit Group Ltd, which compiles the monthly survey, said.

However, overall cost burdens faced by private companies also fell as job layoffs accelerated and staff costs marked their steepest drop since June 2003, the survey showed.

The Hong Kong purchasing managers' index (PMI) rose to a seasonally adjusted 44.77 in May from 44.34 in April. A reading above 50 indicates growth in activity, while a figure below 50 signals deterioration.

The survey compares business conditions with a month earlier, based on data from Hong Kong companies across industries including manufacturing, services, retail and construction.

Cities that are Growing In Spite of the Recession

(Forbes) The cities that are growing in spite of the recession have: more business opportunities, better weather and more affordable housing. The top three areas according to the data are Raleigh, N.C., ranking first, which jumped 4.29% to nearly 1.9 million; Austin, Texas, which came in second, with a 3.77% increase to almost 1.7 million; and Charlotte, N.C., which moved up 3.36% to 1.7 million.

The in-migration that happened in the middle of this decade certainly had a lot to do with the housing boom. When that went bust, so did those crazy population balloons. But these particular places are still growing because instead of building an economy that relies heavily on one industry, most of the metro areas on Forbes' list serve as headquarters for a diverse range of companies.

For example, Austin's biggest employers include the University of Texas, Advanced Micro Devices and Dell. That wide range might have something to do with the area's relatively low January 2009 unemployment rate of 6.4%.

This is the opposite of what happened in true housing boom-and-bust towns like Las Vegas. In 2004, Las Vegas - a foreclosure mecca - saw a population increase of 4.6%, followed by 3.66% in 2005, 3.98% in 2006 and 3.22% in 2007. In 2008, that number fell to 2%.

Thousands of IT Jobs Continue to be cut Globally

Global IT service providers continue to be adversely impacted by the economy as BT Group plans to cut about 15,000 jobs.  This news comes on top of 15,000 job cuts the company made during its fiscal year, which ended March 31. BT said that as part of its cost savings program, it had reduced full-time employees during the year by 5,000, while also reducing by around 10,000 the number of indirect employees working through agencies or third party contractors.

Further reductions of a similar level are planned this year according to BT.  These moves by BT come as its profits and revenue slide due to the global economic downturn, and fierce competition.

Lay-Offs Continue in the US IT Job Market

Microsoft Corp. laid-off 3,000 workers additional workers in the US.  This is second wave of a major reduction the company announced in January. In a memo to employees, CEO Steve Ballmer said more cuts are possible. In a letter to some employees Ballmer said, "As we move forward, we will continue to closely monitor the impact of the economic downturn on the company and if necessary, take further actions on our cost structure, including additional job eliminations."

Janco Associates' predicts that if the new taxes on un-captured offshore revenues are enacted Microsoft will be forced to more of it operations outside of the US in order to maintain its competitive advantage in the software market.  This would in turn mean ever-greater lay-offs in the US.

Terminated Employees Put Enterprises at Risk

Terminated employees pose some unique risks for enterprises; many are angry and are finding it difficult to find new jobs.  As a result they can do damage to enterprise systems.  One such employee, a systems administrator pleaded guilty in a federal court yesterday to charges that he tried to extort an undisclosed amount of money and even forcibly secure good job references from a mutual fund company that had just laid him off.

The best solution is to have a well-defined set of policies and procedures in place for security, which includes processes to assist in the management of employee termination.  The Security Manual Template offered by Janco Associates directly address how to do this and provides forms to assist enterprises of all sizes to more effectively manage the termination process.

IT Job Market Tighter Due to H-1B and Off-shoring

June graduates will find a much tighter job market due to H-1B and off-shoring by US companies. Several recent studies show that between H-1B visa workers and off-shoring the IT industry has job market has been hit hard. 

• Tambe and Hitt found that as many as 8% of US IT workers have been displaced by offshore outsourcing, either through job loss or job transfer.
• New York University's Stern School of Business and the Wharton School of the University of Pennsylvania that finds the use of H-1B workers by U.S. companies is decreasing wages for computer programmers, system analysts and software engineers by as much as 6% and IT managers by 3%.
  
  The researchers said they found evidence that the wages are falling by accessing tens of thousands of resumes provided by a "leading online job search site" they would not identify, to gain demographic and wage data of individual companies. They took all that information and combined it with government and other public data sources, including H-1B visa use and outsourcing, to get what they termed a "micro-data" view of what is going on in public companies that hire visa holders and offshore work.

Tech Job Cuts Highest Since 2002 Q4

The technology sector in the U.S. has always been in headlines due to various issues. Most recently, the sector was in news due to the projected decline in the number of deals because of expected drop in companies' IT spending, which is going to decline by 3.1 percent in 2009 (as per Forrester's recent study). The sector is again set to make more headlines with the number of layoffs announced in the recent past.

Companies operating in the U.S. tech sector have announced 84,217 jobs cut in the first quarter of 2009, according to a global outplacement company. Of which 18,972 employees were laid off in the telecom tech sector (12,395 more than the number of employees laid off in the same area in Q1 '08), 33,665 in computer (26,740 more layoffs than in the same period last year), and 33,665 in electronics (27,737 more jobs cut than Q1 '08).

This is the largest quarterly jobs cut since Q4 '02 when the industry had posted 133,511 layoffs and five times higher than Q1 '08 when it had registered 17,345 jobs cut.

Drivers of higher productivity and peak efficiencies